This privacy notice discloses the privacy practices for Rural Gig, Wireless ISP.
Your account information will be kept strictly confidential, and will not be shared with any third party without your explicit consent.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
We do not track the internet traffic of any individual user other than overall bandwidth usage. However, if that user is engaged in activities that negatively affect the network stability and security, we may single out the individual client radio for analysis to identify the cause of the problem.
We will track internet usage at an aggregate system level to ensure the system is operating normally, and we have sufficient capacity to deliver a quality service. We will gather metrics on video streaming usage, and general web site usage, to ensure we expand our bandwidth as needed.
As an ISP, we are required to provide to the FCC quarterly reports of demographic information about our clients that are using the system. No personally identifiable information is provided above number of users, their location (as defined by cencus tracts), and the service that is provided to those users.